{"id":4152,"date":"2025-09-26T08:16:32","date_gmt":"2025-09-26T06:16:32","guid":{"rendered":"https:\/\/www.frankenbach.com\/2025\/09\/26\/customer-information-10-25\/"},"modified":"2025-09-26T08:16:32","modified_gmt":"2025-09-26T06:16:32","slug":"customer-information-10-25","status":"publish","type":"post","link":"https:\/\/www.frankenbach.com\/en\/2025\/09\/26\/customer-information-10-25\/","title":{"rendered":"Customer Information 10\/25"},"content":{"rendered":"<h3><span style=\"color: #0091d0;\"><strong>Bunker surcharge for inland waterway vessel loading in October 2025<\/strong><\/span><\/h3>\n<p>The gas oil price index determined by CBRB, Rotterdam, has risen; for October 2025, the bunker surcharge (BAF) will be set at level 33 of the Frankenbach BAF scale. Thank you for your consideration. The complete BAF scale can be found in the download area of our homepage <a href=\"https:\/\/www.frankenbach.com\/en\/\">www.frankenbach.com<\/a>  <\/p>\n<h3><span style=\"color: #0091d0;\"><strong><br \/>\nUpdate Congestion Situation in Rotterdam and Antwerp<\/strong><\/span><\/h3>\n<p>We would like to inform you about the existing delays in the seaports of Antwerp and Rotterdam: Waiting times in Rotterdam are currently up to 82 hours. In Antwerp, waiting times are up to 58 hours. <\/p>\n<p>We would therefore like to point out that arrival times cannot be guaranteed and closings cannot be kept. We must therefore disclaim any liability for all resulting costs (e.g. demurrage and detention) as a precaution. <\/p>\n<h3><span style=\"color: #0091d0;\"><strong><br \/>\nTerminal opening hours during the upcoming holidays<br \/>\n<\/strong><\/span><\/h3>\n<p>Please take into account the upcoming holiday on 03.10.2025 and the associated shortened working week (CW 40). The FCT Container Terminal Mainz and the office will be closed on this public holiday. In addition, we have restricted entry and exit for our carriers during this period.  <\/p>\n<p>Please take these restrictions into account when planning your transport; we kindly request early reservations if possible. Our Customer Service team will be happy to answer any questions you may have. <\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #0091d0;\"><strong>Rail Energy Surcharge Q4 \/ 2025<br \/>\n<\/strong><\/span><\/h3>\n<p>The quarterly Rail Energy Surcharge remains at the previous level. Please note \u20ac12.00 per TEU for the 4th quarter of 2025. <\/p>\n<p>Our Customer Service team will be happy to answer any questions you may have.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"vC7TJ allowTextSelection\">Frankenbach Container Service GmbH<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bunker surcharge for inland waterway vessel loading in October 2025 The gas oil price index determined by CBRB, Rotterdam, has risen; for October 2025, the bunker surcharge (BAF) will be set at level 33 of the Frankenbach BAF scale. Thank you for your consideration. The complete BAF scale can be found in the download area&hellip;<\/p>\n","protected":false},"author":6,"featured_media":4135,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,62,61,1],"tags":[71,67,68,66,72,65,64,70,69,73],"class_list":["post-4152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-frankenbach-container-service","category-frankenbach-news","category-newsletter","category-nicht-kategorisiert","tag-bunker-surcharge","tag-fcs","tag-general","tag-info","tag-inland-waterway-shipment","tag-news","tag-newsletter","tag-opening-hours","tag-terminal","tag-update","category-63","category-62","category-61","category-1","description-off"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/posts\/4152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/comments?post=4152"}],"version-history":[{"count":0,"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/posts\/4152\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/media\/4135"}],"wp:attachment":[{"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/media?parent=4152"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/categories?post=4152"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.frankenbach.com\/en\/wp-json\/wp\/v2\/tags?post=4152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}